Guest Service Coordinator:

Columbus, OH

Guest Service coordinator for award-winning salon group.

Role combines elements of Hostess, Retail Associate, & Receptionist. Our entry-level GSC staff starts at $14/hour plus monthly and quarterly bonuses which are performance-based and can increase pay by 5% to 50%. Recent bonuses have resulted in effective hourly rates for this position ranging from $15.23 - $17.86.

Benefits and Perks Include:

  • Three Columbus locations possible.

  • Aetna Group Health Care, Dental, Vision.

  • Competitive experience-based Pay.

  • Flexible Scheduling that does not change week-to-week.

  • Flexible time-off policy after 90 days.

  • Supportive team-based culture.

  • High energy environments.

  • Elite education program available.

  • Complimentary Hair Services.

  • Retail Discounts.

  • Self-paced promotions.

Requirements: This customer-focused, solution-oriented, team player must:

  • Be willing to uphold rigorous sanitation standards.

  • Be open to giving and receiving feedback.

  • Be able to read body language (for example be able to tell if a client is truly happy following a service).

  • Function well under high-pressure situations-80% of a shift may go smoothly but a late client, a stylist who is too ill to come to work, or some unexpected pressure (say, a power outage in the area), may require additional focus.

  • Be comfortable learning and using a point-of-sale system. 

  • Have some evening and weekend availability.

  • Any job offer would be contingent on a background check.

  • Be available at 10am on Monday mornings for a mandatory paid meeting.

 

No salon experience necessary; This opportunity is unparalleled as an income, growth, and learning opportunity for someone exploring the beauty industry.

JOB CODE: GSC